Shipping Policy
Supreme Bathtubs Shipping Policy
At Supreme Bathtubs, we are committed to delivering your chosen bathroom luxury to your doorstep with efficiency, care, and precision. Our shipping policy is designed to ensure a seamless delivery experience from our warehouse to your home.
Shipping Coverage
Supreme Bathtubs offers shipping services exclusively within the contiguous 48 states of the United States, utilizing trusted carriers like FedEx, UPS, and First Class Priority Mail. This focus allows us to maintain a high level of reliability and speed in our delivery services, ensuring that your products arrive on time. Please note that we are unable to ship to Alaska, Hawaii, Puerto Rico, and other U.S. territories at this time.
Processing Times
Orders are processed within 1-3 business days after the order is placed. Our business days are Monday through Friday, excluding public holidays. Once your order is processed, you will receive a confirmation email with your tracking information, allowing you to monitor your delivery status.
Delivery Times
Standard delivery times vary depending on your location but typically range from 7-14 business days after processing. Please note that delivery times may be affected by carrier delays or factors beyond our control.
Shipping Costs
Shipping costs are calculated based on the weight of your order and your delivery location. The exact shipping cost will be displayed at checkout before you finalize your purchase. Supreme Bathtubs offers free standard shipping on orders over a certain value, promoting an even more convenient shopping experience.
Expedited Shipping
For customers needing their products in a shorter timeframe, we offer expedited shipping options for an additional fee.
Should you require expedited shipping, we encourage you to contact us directly at returns@supremebathtubs.com or through our "Contact Us" page to discuss your specific needs and arrange for the quickest possible delivery.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email that includes a tracking number. You can use this number to track the progress of your shipment on the carrier’s website.
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.
Returns
For information on returns, please refer to our Return Policy. If you have any questions about your order or shipping, please contact us at returns@supremebathtubs.com.
Contact Us
Your satisfaction is our priority at Supreme Bathtubs. If you have any questions or concerns about your order or our shipping policy, please do not hesitate to contact us through our "Contact Us" page.
Note: Shipping policies are subject to change without notice. Please check our website regularly for the most up-to-date information.
Thank you for choosing Supreme Bathtubs. We look forward to serving you and bringing luxury and comfort into your home.
